At 918kis, your privacy is more than a legal obligation — it is a genuine commitment. This Privacy Policy explains transparently how we collect, use, store and protect your personal information as a player on our platform in Malaysia.
Six core principles that form the foundation of how 918kis manages the personal data of every Malaysian player on our platform.
All data transmitted between your device and 918kis servers is encrypted using 256-bit SSL — the same level of protection used by major Malaysian banks such as Maybank and CIMB. Your information cannot be intercepted or read by any third party during transmission.
918kis does not sell, rent or trade Malaysian players' personal data to any advertising companies, data brokers or third parties unrelated to platform operations. Your information is collected solely for the purposes expressly stated in this Privacy Policy and nothing beyond that.
918kis only collects data that is genuinely necessary to operate your account, process financial transactions, and meet legal requirements. We do not collect irrelevant or excessive information, out of respect for your privacy rights as a Malaysian player.
Every purpose for which your data is used is clearly stated. You can find out at any time exactly how your data is being used. There are no hidden purposes, no undisclosed data uses. If 918kis needs to use your data for a new purpose, you will be notified in advance.
As a 918kis player, you have the right to access your data, correct inaccurate information, withdraw marketing consent and request deletion of your data. All such requests can be submitted to our privacy team and will be processed within a reasonable timeframe.
918kis retains your personal data only for as long as necessary for the original purpose of collection, or for as long as required under Malaysian law. Once the retention period has expired, your data will be securely deleted or anonymised in accordance with established procedures.
Important Note: This Privacy Policy explains how 918kis manages your personal data as a player on our platform. By registering for or using the 918kis platform, you confirm that you have read and understood this Privacy Policy. Please read it carefully — it protects your rights.
This Privacy Policy ("Policy") describes how the 918kis platform, accessible at 918kis.xyz collect, use, disclose, process, and protect your personal information. This policy applies to all users and players who register for or use 918kis's services in Malaysia.
918kis is committed to protecting the privacy of every Malaysian player who entrusts us with their personal information. We operate in accordance with internationally recognised data protection principles and strive to meet or exceed the data protection standards applicable in Malaysia.
This Policy should be read together with the Terms & Conditions and Responsible Gaming Policy 918kis forms part of the overall agreement between you and the 918kis platform.
The latest version of this Privacy Policy takes effect from January 2026. Any material changes will be communicated to your registered email address at least 7 days before they take effect.
918kis collects your personal data through several means: directly when you register or use the platform, automatically via tracking technologies while you browse the platform, and in certain cases, from legitimate third-party sources.
| Data Type | Example | Requirements |
|---|---|---|
| Identity Information | Full name, date of birth, identity card number (for verification purposes) | Mandatory |
| Contact Information | Malaysian phone number, active email address | Mandatory |
| Financial Information | E-wallet account number (TNG, GrabPay), bank name, account number for withdrawals | Mandatory |
| Verification Documents | MyKad or passport copy (requested during KYC verification) | Conditional |
| Communication Information | Live chat history, complaints and feedback you submit to customer support | Optional |
Important Note on Financial Information: 918kis does not store full credit or debit card numbers. All sensitive payment information is processed by authorised Malaysian payment providers (such as Touch 'n Go, GrabPay, DuitNow) and is not stored directly within 918kis's systems.
918kis uses your personal data solely for the purposes set out below. We will not use your data for any other purpose without first informing you and, where required, obtaining your consent again.
918kis does not sell your personal data to any party. We only share data in the limited circumstances described below and exclusively with parties bound by strict confidentiality obligations:
| Data Recipients | Purpose of Sharing | Legal Basis |
|---|---|---|
| Malaysian Payment Providers TNG, GrabPay, DuitNow, Maybank, CIMB, etc. |
Processing your deposits and withdrawals | Performance of contract |
| Game Providers Evolution Gaming, Pragmatic Play, etc. |
Providing the gaming services you use | Performance of contract |
| IT Service Providers Hosting, cybersecurity, platform analytics |
Operating and maintaining platform infrastructure | Legitimate interests |
| Malaysian Authorities Law enforcement agencies, courts |
Complying with legal orders and reporting suspicious activity | Legal obligation |
| AML/KYC Compliance Bodies Third-party identity verification providers |
Identity verification and transaction monitoring | Legal obligation |
All third parties that receive data from 918kis are bound by strict confidentiality agreements and are only permitted to use that data for the specified purpose. 918kis does not share player personal data with advertising companies, data brokers, or any party that does not have a direct business relationship with the operation of our platform.
Important Note: 918kis will never share your account password with any third party, without exception. If you receive any communication claiming to be from 918kis and asking for your password, do not respond — report it to our support team immediately.
918kis implements comprehensive technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, loss, or destruction:
While 918kis takes all reasonable steps to protect your data, no system can guarantee absolute security. You also play an important role in keeping your account safe by using a strong password and never sharing your login credentials with anyone.
Data Breach Notification: In the event of a security breach that may affect your personal data, 918kis will notify you via your registered email within a reasonable timeframe and take immediate action to mitigate the impact of the breach.
918kis retains your personal data only for as long as necessary to fulfil the original purpose for which it was collected, or for as long as required by applicable laws and regulations in Malaysia.
| Data Type | Retention Period | Retention Basis |
|---|---|---|
| Active Account Information | For the duration of the active account | Performance of service contract |
| Financial Transaction Records | 7 years after transaction | Malaysia AML legal requirements |
| KYC Verification Documents | 5 years after account closure | Regulatory compliance obligations |
| Support Communication Logs | 2 years after communication | Customer service management |
| Marketing Data | Until consent is withdrawn | Your consent |
| Technical & Security Logs | 90 days active, 1 year archive | Security legitimate interests |
When data is no longer needed and there is no legal obligation to retain it, 918kis will securely delete or anonymise that data. The data deletion process is carried out in accordance with industry-standard procedures that ensure the data cannot be recovered.
The 918kis platform uses cookies and similar tracking technologies to enhance your experience, remember your preferences, and ensure the platform functions correctly. The following are the types of cookies we use:
| Cookie Type | Purpose | Can It Be Declined? |
|---|---|---|
| Required for core platform functions — login, game sessions, security and transaction processing. The platform cannot operate without these cookies. | No | |
| Collecting aggregated, anonymised platform usage data to help us understand how players use the platform and improve it over time. | Yes | |
| Remembering your preferences such as language, display settings and login details (if you select "Remember Me") for a more convenient experience. | Yes |
You can manage your cookie preferences through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of the 918kis platform. Essential cookies cannot be disabled if you wish to use the platform.
918kis does not use third-party cookies for advertising or cross-site tracking purposes. We do not permit any advertising networks to place tracking cookies within the 918kis platform.
As a Malaysian player using the 918kis platform, you have the following rights regarding your personal data. We fully respect these rights and will process every request accordingly:
You have the right to request a copy of the personal data we hold about you. 918kis will provide this information in a readable format within 30 days of receiving your request.
If you find that the personal data we hold about you is inaccurate or incomplete, you have the right to request a correction. Contact our customer support team and we will update your records promptly.
You may request the deletion of your personal data when it is no longer needed for its original purpose or when you withdraw your consent. Please note that certain data may need to be retained to fulfil legal obligations.
You have the right to object to the processing of your data for direct marketing purposes at any time. You may also object to processing based on our legitimate interests in certain circumstances.
You can opt out of marketing communications from 918kis at any time by clicking the "unsubscribe" link in our emails or by contacting our support team. This does not affect data processing required for the operation of your account.
You have the right to receive the personal data you have provided to us in a structured, machine-readable format, and to transfer it to another party where this is technically feasible.
To exercise any of the rights above, please contact the 918kis privacy team by email at support@918kis.xyz stating the right you wish to exercise and sufficient information for us to identify your account. We will respond within 30 days. For more complex cases, this period may be extended to 60 days with notice to you.
The 918kis platform is intended exclusively for individuals aged 21 and above. 918kis does not knowingly collect or process personal data from individuals under the age of 21.
If you are under 21 years of age, please do not register for or use the 918kis platform. If we suspect or become aware that personal data belonging to an underage individual has been collected inadvertently, we will take immediate action to delete that data and close the account in question.
Parents or guardians who believe their underage child has registered on 918kis are encouraged to contact us immediately at support@918kis.xyz so that we can take the appropriate action without delay.
Responsible Gaming: 918kis is committed to preventing minors from accessing our gambling platform. If you are aware of any child or teenager accessing the 918kis platform, please contact us immediately. Visit the Responsible Gaming us for more information on child protection resources.
In operating the 918kis platform, some of your personal data may be processed or stored by service providers operating outside Malaysia — for example, cloud computing service providers or international gaming software providers.
When this occurs, 918kis ensures that:
918kis does not transfer players' personal data to countries or territories that lack adequate data protection standards without putting appropriate additional safeguards in place.
918kis reserves the right to update or modify this Privacy Policy from time to time to reflect changes in our privacy practices, new legal requirements, or changes to the services we offer.
When we make material changes to this Policy, we will:
We encourage you to review this Privacy Policy periodically. Your continued use of the 918kis platform after any changes take effect will be considered your acceptance of the updated Policy.
If you have any questions, concerns or requests relating to this Privacy Policy or how 918kis handles your personal data, please reach out to us through the following channels:
We take every privacy inquiry and complaint seriously. Our team will work to resolve each issue thoroughly and fairly. If you are not satisfied with our response, you have the right to escalate your complaint to the relevant data protection authority in Malaysia.
To exercise your privacy rights or for any enquiries regarding this Privacy Policy, email us at support@918kis.xyz. All communications can be conducted in Bahasa Melayu and we will respond in Bahasa Melayu.
Answers to the questions most frequently asked by Malaysian players regarding privacy and data protection at 918kis.
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